Refund Policy for Visaonlineportal.com and Visa Affiliate Ltd
At Visaonlineportal.com and Visa Affiliate Ltd, we prioritize customer satisfaction by ensuring transparency in all financial transactions. This refund policy applies to all payments made through our official website and the email addresses listed below. Please carefully review the terms and conditions.
1. Scope of Refund Policy
This policy covers payments made for services provided by Visa Affiliate Ltd, including visa consultancy, work permit applications, and related services. It applies to correspondence through the following official email addresses:
Work Permit Applications by Country
- Hungary: apply@hungaryworkpermit.com
- Croatia: apply@croatiaworkpermit.com
- Italy: apply@italyworkpermit.com
- Albania: apply@albaniaworkpermit.com
- France: apply@franceworkpermit.com
- Germany: apply@germanyworkpermit.com
- Austria (Ausbildung): apply@ausbildungvisa.de
- Germany (Chancenkarte): apply@chancenkartevisa.de
- Kosovo: apply@kosovoworkpermit.com
- Sweden: apply@swedenworkpermit.com
- Portugal: apply@portugalworkpermit.com
- Romania: apply@romaniaworkpermit.com
- Denmark: apply@denmarkworkpermit.com
- Norway: apply@norwayworkpermit.com
- Switzerland: apply@switzerlandworkpermit.com
- Bulgaria: apply@bulgariaworkpermit.com
- Serbia: apply@serbiaworkpermit.com
- Slovakia: apply@slovakiaworkpermit.com
- Montenegro: apply@montenegroworkpermit.com
- Moldova: apply@moldovaworkpermit.com
- Cyprus: apply@cyprusworkpermit.com
- Greece: apply@greeceworkpermit.com
- Estonia: apply@estoniaworkpermit.com
- Belgium: apply@belgiumworkpermit.com
- Poland: apply@polandworkpermit.com
- Slovenia: apply@sloveniaworkpermit.com
Partner Inquiries
- Partner Relations: partner@workpermitagent.com
Customer General Inquiries
- Service: agm.jasmin@visaaffiliate.com
2. Eligibility for Refund
Refunds will be issued under the following conditions:
- Duplicate Payment: If multiple payments for the same service are received.
- Non-Delivery of Service: If Visa Affiliate Ltd is unable to provide the agreed service for reasons within its control.
- Cancellation by Customer: If a cancellation request is submitted within the specified cooling-off period (see Section 5).
- Administrative Error: Refunds will be processed in the event of an error in payment or service assignment.
3. Non-Refundable Situations
Refunds will not be processed in the following cases:
- If the service has been initiated or completed.
- If delays or denials occur due to reasons beyond Visa Affiliate Ltd’s control, such as government processing times or incomplete documents.
- Payments made for consultancy services after the session has been conducted.
- Cancellations made after the cooling-off period.
4. Refund Request Process
To initiate a refund request:
- Submit a Request: Email your request to the corresponding email address associated with your service (e.g., apply@hungaryworkpermit.com).
- Provide Supporting Documents: Include proof of payment and any correspondence related to your request.
- Await Confirmation: Visa Affiliate Ltd will review and confirm eligibility for a refund.
5. Cooling-Off Period
Customers can request cancellations and refunds within same business day of the payment, provided no services have been initiated.
6. Refund Processing Time
- Approved refunds will be processed within 28 business days from the date of approval.
- Refunds will be made using the original payment method.
7. Contact for Refund Queries
For questions related to refunds, please contact:
· Bangladesh Office:
· Office Address (Bangladesh):
Navana Tower (Level-18),
45 Gulshan Avenue, Gulshan-1,
Dhaka -1212, Bangladesh
Contact Information:
- Mobile: +8801841422224-5
- Phone: +8802222287043, +8802222282782, +88028833338
Additional Lines: +8801841422223, +8801841422224, +8801841422225-6,7,8
Email: apply@visaonlineportal.com
Phone: +8802222287043
· UK Office:
Email: partner@workpermitagent.com , B2B@globalvisapartner.com
Phone: +442080404440
8. Amendments to Refund Policy
Visa Affiliate Ltd reserves the right to amend this refund policy without prior notice. Any changes will be reflected on our official website.
For further details, please visit Visaonlineportal.com.
