Effective Date: 20.11.2024
At Visaonlineportal.com, a subsidiary of VISA AFFILIATE LTD, we are committed to protecting your privacy and ensuring your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect and process the following types of personal data:
Personal Information:
Name, date of birth, nationality, gender, passport details, and contact information (phone number, email address, physical address).
Application Data:
Visa application details, work permit information, employment history, education details, and other supporting documentation.
Payment Information:
Bank account details, credit/debit card information, and payment transaction details when services require financial processing.
Technical Information:
IP addresses, browser type, operating system, and usage data collected via cookies and other tracking technologies.
Communication Data:
Information from inquiries, emails, and customer service interactions.
2. How We Use Your Information
We use your personal data for the following purposes:
Service Delivery:
Processing visa and work permit applications.
Communicating with applicants about the status of their application.
Customer Support:
Responding to queries and providing guidance regarding visa and work permit processes.
Compliance and Legal Obligations:
Verifying identities to comply with legal and regulatory requirements.
Retaining information for audit and compliance purposes.
Marketing and Communication:
Providing updates, newsletters, or promotional materials (only with your explicit consent).
Improvement of Services:
Analysing usage data to improve the functionality and user experience of our website and services.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:
Affiliates and Subsidiaries:
Sharing information with VISA AFFILIATE LTD, VISA Submission GmbH, VISA Summit Ltd, and other affiliates for application processing and service delivery.
Service Providers:
Engaging third-party vendors (e.g., courier services, payment processors, or IT support) to assist in providing our services.
Legal and Regulatory Compliance:
Disclosing information to governmental authorities, immigration offices, or law enforcement agencies when required by law.
Business Transfers:
Sharing information in the event of a merger, acquisition, or sale of our assets.
4. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, alteration, or misuse. This includes:
Encrypted storage and transmission of sensitive data.
Regular monitoring of our systems for vulnerabilities.
Restricting access to personal data to authorised personnel only.
5. Your Rights
You have the following rights regarding your personal data:
Access and Correction:
Request access to your data and correct any inaccuracies.
Data Portability:
Receive a copy of your data in a structured, commonly used format.
Erasure:
Request the deletion of your personal data, subject to legal retention requirements.
Object to Processing:
Withdraw consent or object to the processing of your data for certain purposes (e.g., marketing).
Complaint:
Lodge a complaint with a data protection authority if you believe your rights have been violated.
To exercise your rights, please contact us at apply@visaonlineportal.com.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. By using our site, you consent to the use of cookies in accordance with our Cookie Policy.
7. Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.
9. International Data Transfers
As an international company, your data may be transferred to and processed in countries outside your own. We ensure these transfers are compliant with applicable data protection laws.
10. Updates to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal obligations. The updated policy will be posted on our website, and significant changes will be communicated to you directly.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: apply@visaonlineportal.com
Phone: +880 2222287043 | +880 1841422223
Address: Navana Tower (Level-18), 45 Gulshan Avenue, Gulshan-1, Dhaka - 1212, Bangladesh
Thank you for trusting Visaonlineportal.com with your information. Your privacy matters to us.
